Circuity City Informative - 24 Min Pickup - Online IPOD Purchase

Review by sewnutty on 2007-08-15
MEMPHIS, TENNESSEE -- I recently ordered an 80GB IPOD from the circuit city website. It clearly stated it was in stock and could picked up from a store in Memphis.

Arrived at the store hours after ordering and what do you think? They spent 20 minutes looking for it! No IPOD in stock. Although I was given the gift card, I would have preferred the honesty of the in stock advertising. As a result, I will only be using my gift card and then never going back to Circuit City again.
Comments:3 Replies - Latest reply on 2007-08-15
Posted by Anonymous on 2007-08-15:
At least you got the card without having to pay for it. There have been a few notices that some CC stores have been caught adding the gift card price to the total purchase.
Posted by Extended Warranty on 2007-08-15:
You might actually be the first person that I have heard that has received the gift card.

Haha and how typical of the luck of circuit city. They offer this incentive to keep customers. In this example they lose money on the gift card then the customer doesn't shop their again.
Posted by Anonymous on 2007-08-15:
I have received more than one gift card. Their intelligent employees just don't bother to bring the internet orders to the front counter. Naturally it takes them at least 20 minutes to find anything even if it's right under their nose. CC states that waiting in line does not count toward the 24 minutes. I wait at least 20 minutes before heading out. It's so nice to use the gift cards to buy from CC and then I get another card when they don't have it in time.

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