Wachovia Informative - Free Checking Yeah Right (Ive had my share of NSF fees)
MARYLAND -- Just wanted to share that I've had my share of NSF fees. But fortunately, I've contacted either the customer service and they gladly returned at least one of my Bounced Check Fees or all of them at once. Once I dealt with a nice girl in online customer service for Wachovia when I had a problem with short funds in my acct, and she completely understood how I could have thought I had more in my acct then I did and refunded the $175 fees for me. So I kept her name in my roledex. When I tried to reach her again, she'd moved up the ladder to Corporate...great I thought. So, gladly she understood and returned my $230 for the last and final time for me. So, when it happened again she put a notice on my acct NOT TO REFUND ANY MORE NSF FEES. As I'd had too many already! I then contacted someone above her but in the Corporate office and I explained that I had made a deposit at night and even printed out a receipt showing my balance that included the new deposit. So, off I went to the grocery store only to learn the next night my bank account was overdrawn by the money I'd spent at the grocery store. I explained to the new fellow that worked in Corporate and he explained to me that when I make a deposit, I must withdraw the funds from the deposit at the same exact transaction. But what I did was made the deposit. Then I asked to print a receipt after checking the balance after the first transaction of the deposit. Then I went off to spend my money using my debit card which is a NO NO. Again, I was told that if you deposit say $100 into your account you must select the option to withdraw funds and tell it how much to withdraw from your deposit to avoid overdrafting your acct. So, I again was refunded!!!!
Thanks Wachovia, you've been great and wonderful to me.
I say ASK AND YOU SHALL RECIEVE.
CALL CORPORATE AT 1866-642-9407 x70130
TERI WAS VERY HELPFUL GOOD LUCK!