Washington Mutual Complaint - Excessive Fees, Unauthorized Transfers, Fraudulent Charges
SEATTLE, WASHINGTON -- I've been a WaMu customer for 9 years- but now I'm done. The way they've conducted business in the past two years or so is really sickening and needs to be stopped.
It all started a month ago when my wife's job didn't pay her on time (through direct deposit), and a series of pre-planned transactions ran her account overdrawn. WaMu tacked a $27 fee onto 8 different transactions and put the account $400 in the red.
So, I began to transfer my money into my wife's account which was linked to it (since it had my name on it too). I put in $200 last week, and planned on putting in the remaining $200 upon getting my next paycheck.
WITHOUT WARNING ME IN ADVANCE, without even telling me that this was a consequence of my wife's overdraft, Washington Mutual took an additional $205 out of my checking account WITHOUT MY PERMISSION!
A weekend's worth of debit card purchases (10) mixed in with this unknown transaction- now my account is nearly $600 overdrawn because WaMu tacked another $27 fee onto each transaction.
This wouldn't have happened, of course, if they hadn't stolen $205 from my account without telling me first. Nowhere on any of their notices do they say this is a consequence of a linked account becoming overdrawn.
Don't bank with WaMu. They're not the company they once were. That's the lesson I've learned.