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FotoConnection / eShopperPro4 Complaint - Bait and Switch? - Marine GPS

Review by 4cedars on 2007-08-16
MIDWOOD, NEW YORK -- I ordered a Garmin 172C PS from Fotoconnection. It was a great price and listed as "in stock". When I did not receive an email confirmation of my order within 24 hours I phoned the customer service number, twice, just to make sure it was company policy ad not just a rotten apple in the service department. I was informed the first call that there were 25 orders for this product and they only had 5 in stock, but for $50.00 they would rush one to me same day. The next call I was told the product was out of Stock, but for $50.00 they could ship one to me anyway.

I canceled my order and now hope they don't bill my card.
Comments:2 Replies - Latest reply on 2007-08-16
Posted by Ponie on 2007-08-16:
I'm considering purchasing a Garmin (or similar product) for my Sis and BIL for Christmas. But because of complaints of this type, I won't be doing my buying online. I'll go into a store and have the product in my hand before I let anyone put it on my credit card. Good luck!
Posted by Anonymous on 2007-08-16:
Even if they told you over the phone your order is canceled don't trust them. Check your card account to be certain they haven't already placed the charge. If they haven't then have your bank place a block on any charges from them. Lots of these scam artists will ship the order anyway. It can be next to impossible to return it for a refund without an outrageous re-stocking fee.

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