Imperial Homes Of Texas Complaint - Imperial Homes Houston Bad Quality & Customer Service
HOUSTON, TEXAS -- I do not recommend to build Imperial homes in Houston.They use damaged & bad woods they I have not seen any builders using.they do not change even if you show them.
No customer service at all. Once you signed their contract they are your boss.
IF you show them a mistake made by them they will say not to worry, they won't fix that problem,they just don't won't you to worry. You cannot talk to the contractor anytime, he is always busy & you cannot talk to their sales person because she is the only one in the office.
They don't take any action about your concern because they are building several homes together thats their answer. Sales person don't know so many details & you can not talk to the contractor because contractor do not talk to the customer.
Once you signed a contract to build with them You just sit & watch your own home building with so many mistakes & concern & you can not say a word because nobody is there to listen to your concern.
We go there at building site at least 25 times all different timing, no supervisor at the site.
Building with Imperial homes in Houston is wasting your time & money & your peace.