Toy Quest (Manley Toy Quest) Complaint - Customer Service Lacking, Waterslide Defective - Water Slide And Customer Service
Water Slide And Customer Service - Complaint
Review by Consumer on 2007-08-16
MANHATTAN, KANSAS -- Bought the banzai falls six flags waterslide for a pool - great invention --unfortunately the one I purchased for $300 at Walmart has defective materials -- made in china -- imagine that, on the top side panels - used it for a few months last summer -- brought it out this summer and after a few weeks, big holes blew out on the sides, first one then the other -- material is just breaking down -- the rest of the slide is fine -- just those two sides --
I've called Toyquest 5 times, on hold forever - talked with 3 different people - the supposed boss, won't return emails or phone calls -- bottom line nobody expects to pay $300 for a one summer pool toy -
It wouldn't have been that hard for them to just say OK - you're right - and send me one without the defective panel - beware Toyquest not up to the challenge so far
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