[X]
Write ReviewJump to 
11
Helpful
Votes
Votes
Toy Quest (Manley Toy Quest) Complaint - Customer Service Lacking, Waterslide Defective - Water Slide And Customer Service
Water Slide And Customer Service - Complaint
MANHATTAN, KANSAS -- Bought the banzai falls six flags waterslide for a pool - great invention --unfortunately the one I purchased for $300 at Walmart has defective materials -- made in china -- imagine that, on the top side panels - used it for a few months last summer -- brought it out this summer and after a few weeks, big holes blew out on the sides, first one then the other -- material is just breaking down -- the rest of the slide is fine -- just those two sides --
I've called Toyquest 5 times, on hold forever - talked with 3 different people - the supposed boss, won't return emails or phone calls -- bottom line nobody expects to pay $300 for a one summer pool toy -
It wouldn't have been that hard for them to just say OK - you're right - and send me one without the defective panel - beware Toyquest not up to the challenge so far
I've called Toyquest 5 times, on hold forever - talked with 3 different people - the supposed boss, won't return emails or phone calls -- bottom line nobody expects to pay $300 for a one summer pool toy -
It wouldn't have been that hard for them to just say OK - you're right - and send me one without the defective panel - beware Toyquest not up to the challenge so far
Comments:
Posted by Slimjim on 2007-08-16:
Well thank you for this review no-name person from the big apple they call Kansas. We had some other guy here raving about this but fortunately nobody trusts his advice. It looks like something that one "torpedoes" away from a Jumboliar and the whole thing comes crashing down like a bowl of chowder. Gimmie a O for ouch Alex!
Posted by mjholly on 2007-08-16:
We need to stop having things made in China. That country sucks when it comes to safety violations.
Posted by Slimjim on 2007-08-16:
Not so fast MJ, we still need vital imports like dragon floats and bottle rockets.
Posted by Lidman on 2007-08-16:
Hey! Mjholly its OK the guys that sold us that stuff are dead now. Two were executed and the other one killed him self before they got to him.
Posted by jktshff1 on 2007-08-16:
lidman, we need more people like that here
Posted by Ponie on 2007-08-17:
Is this the same item Pirate posted a good review about?
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
