Del Taco Informative - New 99 Cents 50% More TV Commercial - Disappointed Customers - Product/Portion
Disappointed Customers - Product/Portion
STANDIFORD AVE - MODESTO CALIFORNIA 95350, CALIFORNIA -- Del Taco location - Corner of Standiford Ave and Carver Road in Modesto California. We went to Del Taco after seeing your new TV Commercials (99 cents Soft Taco 50% more} around 4.00 PM. The portion of the chicken pieces looked much bigger. We ordered 6 of your advertised soft taco with few other items.
Our disappointment was when we got home and opened up to add hot sauce to the taco's, we noticed that there was only 4 small pieces of chicken. We ended up opening all of the tacos and counted the chicken pieces. Just ONE soft taco had 6 small pieces of chicken and the rest had fewer pieces in each of the taco's. The portion as advertised was definitely not there at all.
THE TV COMMERCIAL AND THE PICTURES ON THE WEB SITE AND AT THE RESTAURANTS LOOKS LIKE HALF OF THE TACOS IS FULL OF CHICKEN.
We called the phone number printed on the receipt for over an hour and phone seem to be off the hook. The restaurant was not busy at that time. I don't know if that one restaurant has that problem or is it a false advertising to get the customers to the facility.
We are a long time customer of Del Taco and live few blocks away and enjoy the 24 hour drive thru very much.
I hope the employees are or can be well trained as per company policy.