America Online Informative - AOL Address Book Transfer
CUPERTINO, CALIFORNIA -- I don't have an AOL account, but helping a friend to leave AOL to Comcast. I am helping this friend transfer his email address book. To do so is a absolute mess, a mess by design. I transferred by own AT&T email address book to other email accounts in minutes.
I am in the computer business for 30 years and work with fairly sophisticated applications. So, when you go through a overly complex procedure to perform something you know should be simple, there is usually an underlying motive. The motive is that you'll stay with AOL if you see before you the effort involved in reentering your address book for another service.
I've tried everything and haven't yet done the conversion. But, I won't give up.
It's sad when a company's business strategy is to hold on to customers through technical intimidation rather than superior service.
I still don't get why one even needs AOL and their overpriced service.