Bank Of America Complaint - They Stole The Money!!
ARIZONA -- I am a caretaker for a 73 year old man that has dementia. He has banked with BOA for years. He somehow lost or misplaced his debit card to his checking account, so I sent him with his friend to the bank to report this and cancel the card. Instead, about 3 hours later, they return home with a new checking account saying that the lady advised them to open. She "closed" the old account that the card was misplaced and just started over. Well, I said at that point, you have a few check out I think. You should not close that account. The bank lady advised me to, he replied. At this point, I begin to look for any checks that were not paid. Nothing appeared. About 2 months later I accompany him to the bank to deposit money into his new account. The teller said you have another account that is overdrawn. He had taken 25.00 from the old account to open the new one and brought home 58.00 that was remaining. At this point, I think this account has been closed. I said that account was closed. She prints me a statement that has a -909.06 balance and hand it to me. What is this? As I dissect this sheet, I find 18 NSF charges from BOA that total 630.00 in fees. Now....this is where I loose it!!
I leave 100.00 in the new account and take the rest of the cash. 2 days later I deposit 400.00 to pay a few bills. When I go to pay the bills, the card is declined. So I go to an ATM where I find a 0 balance, on the new account, which is impossible because I just put 500.00 in this account that was 2 days ago. Well, I go to the bank where the man tells me that they BANK TOOK THE MONEY FROM THE NEW ACCOUNT TO COVER THE CHARGES FROM THE OLD "CLOSED" ACCOUNT THAT NEVER SHOULD HAVE BEEN CHARGED ANYTHING~ because the card was stolen, remember?
I am suing these people and if anyone would like to join a class action suit, please feel free to contact me at firstname.lastname@example.org
For future reference, never use BOA!!
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