L'Oreal Usa, Inc. Complaint - Loreal Web Sites: No E-Mail Contacts. Customer Service Is Horrible!
NONE of the Loreal Web Sites had any other contact information other than the 1888 4-LOREAL or 1-888-456-7325 phone number or thei mailing address. Why have a web site that touts having "COLOR EXPERTISE" specialists to help you as the customer. Yet there is no way of contacting them or anyone for that matter. And NOT EVEN AN E-MAIL ADDRESS to send questions to. By the time I mailed a letter to the only contact info besides the 888 number that does n ot work, I would have gotten the information somewhere else. In fact I did find your customer service number. 212-818-1500, which works but of course is not even a toll free number. I thought Loreal was a Fortune 500 company. If it is, then it is PATHETIC that I am charged long distance in order to call to get a simple question answered.
Sorry LOREAL, LAST TIME I USE ANY OF YOUR UNSUPPORTED PRODUCTS!! HOW SAD.
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