Apartment Movers - Texas Complaint - Completely unprofessional

Review by John - Unhappy customer on 2007-08-18
HOUSTON, TEXAS -- I waited for 10hours and 10 mins for movers to arrive/ call and they never did!

I was due for a 12pm pick up today and I was called at 3.49pm by a gentleman called John from Apt movers to say they had a delay and would be here soon. I was called John at 5.12pm and he told me that the movers had a flat tire and they needed to change this and this would be 2 hours and the movers would call me then. I never received a call! I rang John again at 7.49pm and John said he would call the movers and get back to me. He never did! It is now 10.14pm and I have rang multiple times with no response both your advertised number and Johns number. My electricity is now off and i have no place to sleep or to stay! John ensured me multiple times that the movers would come today but I have not received one phone call from them.

If my expectations had been set that this could happen then I would not be so angry but I was ensured they would come and I now sit at 10.15PM waiting for movers that never called for 10 hours and 15minutes???????

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