Colon700.com Complaint - What A Scam - Colonex 700
If you had purchased Colonex700 using the "Free Trial Offer" you are going to have major issues just like I did.
It all sounds great...FREE 15 day supply of Colonex700 to cleanse your colon and lose weight. However, this is a scam. You are getting a 15 day supply of pills but the Free Trial offer is 14 days. On the 15th Day, unless you cancel membership, you are charged $34.99 per 2 bottles plus $8.99 shipping each month.
The problem is that you CAN'T cancel because no one responds to your email when you send a letter to: email@example.com or if you call their toll free number at 1-866-440-7533.
I sent numerous emails and was on hold for over an hour and can't seem to ever get a live voice. I'm scoured the internet for other reviews of this company and have received the same information that they can't cancel their membership.
So, I had to cancel the account on my credit cards by claiming the card was lost of stolen and then having a new card issued to me. Thus, this company can no longer make charges on my card now that the account has been deactivated.
Their policy says: You are not obligated to purchase after you receive your free free trial bottle of the colon700 and you can cancel anytime within the 15 day cancellation period. Even if you decide to cancel, please keep the FREE bottle as our gift to you. To avoid being charged you must cancel before your 15th day trial period is over. There are NO refunds for the colon700 Autoship Program monthly orders that have already been shipped. You may cancel your Value Autoship Program by calling 1(866) 440-7533 Monday thru Friday 8am-5pm Pacific Standard Time or emailing our support department at firstname.lastname@example.org . In case of an exchange we do charge a $7 restocking fee for each bottle and do not refund shipping and handling. The 100% Satisfaction Guarantee applies only to the trial shipment. Shipping of $7.99 will be refunded once the bottle has been shipped back to us. No refunds or guarantees are available for the monthly shipment once it has been shipped.
It's a great return policy and cancellation policy but doesn't do any good if you can't reach a person on the other end.
So, please AVOID using this site as it is a total scam.
I'll be working with the Better Business Bureau or my media contacts to spread the word for people to not use this company.