We Clean America Complaint - Don't Use We Clean America!
STANTON, CALIFORNIA -- Here is a complaint letter I wrote to this sub-par company. They didn't show up and did not try to resolve the situation:
I am completely dissatisfied with your service, and I will let everyone know. I made an appointment on 8/18 through Carol for the next day. I was waiting during the appropriate window, and they never showed up. I called your unhelpful service at 12:30 and after a lot of shuffling around the man said that there was no record of an appointment because of a "computer glitch". He did not offer solutions to my problem until I asked. He said they could send someone out tomorrow. I asked if there would be a discount for my huge inconvenience, and he said "yeah, maybe $10". This is NOT a sufficient solution to this problem. I had made arrangements at work so I could be home to watch my pets as the cleaners were here. I also spent $15 to board one of my animals for the day so she would be away. I cannot accept the offer of having someone come tomorrow because I already made all those prior arrangements for today.
I guess I should have learned my lesson about NOT using your service last time when the maids didn't show up after I was waiting around all day. You better believe that I will be posting on every business website about your awful service.
What are YOU going to do to make this better?
*Edited to add- The email I sent them just bounce back as undeliverable. Hmmmm...