Solvit Complaint - Price Gouging - Appliance Service
CONNECTICUT -- This company charges unbelievable rates for the simplest of service calls. I called them to turn off the gas to my range and to disconnect the water and electric to the under counter dishwasher in my kitchen, because I was getting my kitchen floor replaced. I didn't even ask them to move the appliances. First they tried to come four hours earlier than the appointment, then only one guy (plumber) showed up when Solvit had told me earlier that they needed both a plumber and an electrician to do this work. When the plumber arrived he quoted me over $455.00 for just disconnecting these two appliances! When I complained, he called the manager and then said he could do it for $285.00 as long as they were paid $285.00 again to hook them back up. They charge $69.00 for their trouble for even coming to your home, then try to gouge you for these exorbitant charges once in the door.
So I paid the man $69.00 and kicked him out of my house. Don't use them or you'll get fleeced.
The next day we called A&D Appliance in Bristol, CT, and they completed the entire job in less than an hour for a small fraction of Solvit's price.