Hewlett-Packard Company Informative - Worst Customer Service Ever
MARIETTA, OHIO -- This is the first time in my life that I have been really mad about the customer service that after spending 6 hours on phone with HP customer service in India. I still want to sit in front of the computer and file a complaint. I had an issue with internet explorer. I called they spend 5 hours and at the background I could hear an Indian music as I am my self from that area. Than there was big laugh it looked like they were having a party the person who dealt with me was not listening to me he was giggling and than he would ask me same question again and again. It looked he had no clue what I was saying. I told him that I can not open the internet explorer web page. When I click on the link it dose not open . He said madam please click on the link and when page opens click on tools--internet options.
I said that is the problem I cannot open the page------ he said 3 times madam please listen open the page and u will see tools. Was that hard to understand or what. I had Dell for 3 years I thought HP had better quality. Dell has best customer service ever. Not even once I had an issue with them. They looked serious in what they were doing. I made the worst choice this time. I am stuck with them now. I don’t want others to get stuck.
HP products may be good but they have worst customer service ever. Worst worst worst!!!!!!!!!