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Colonex 700 Complaint - Scam - Colonex 700
Complaint
HOUSTON, TEXAS -- Yes, I ordered the FREE trial of Colonex 700 and paid $6.99 plus $1.00 for mailing. I don't remember seeing any agreement on membership and automatic deduction from your account for continuous service.
I tried the product and didn't see any difference. Then one day I saw where $78 was deducted from my bank account. Couldn't find phone # for Colonex so I emailed them and told them I did not order any more of their product and they said I signed for membership and had to cancel within 14 days. I know I never saw that !!! I am a single mom and I would not sign up for Colonex to be taken out of my checking account monthly. I just wanted to try the FREE TRIAL that they offered!!! SO they refused me. I then sent two more emails and they finally said they would reimburse me for 1 bottle only and cancel my membership. So I did receive $34 for refund but I am still UPSET because I did not sign up for membership and I want a full refund.
Yes we need to all submit a letter to BBB immediately.
I tried the product and didn't see any difference. Then one day I saw where $78 was deducted from my bank account. Couldn't find phone # for Colonex so I emailed them and told them I did not order any more of their product and they said I signed for membership and had to cancel within 14 days. I know I never saw that !!! I am a single mom and I would not sign up for Colonex to be taken out of my checking account monthly. I just wanted to try the FREE TRIAL that they offered!!! SO they refused me. I then sent two more emails and they finally said they would reimburse me for 1 bottle only and cancel my membership. So I did receive $34 for refund but I am still UPSET because I did not sign up for membership and I want a full refund.
Yes we need to all submit a letter to BBB immediately.
Comments:
Posted by Sparticus on 2007-08-21:
It is quite ridiculous how many complaints we've seen for this company. I only hope others are getting these warnings before they make the same mistake...
Posted by heaven17 on 2007-08-21:
This company is catching up to Half Price Mags in complaints in less than half the time!
Bravo!
Bravo!
Posted by PassingBy on 2007-08-21:
Good luck trying to cancel. Their contact phone & email is no longer being answered.
Posted by justcuz3993 on 2007-08-21:
The free trial offer probably came with a disclaimer that unless you cancelled within "x" amount of days, that you would be billed for more of their product. I don't know anything about Colonex, but a lot of companies do this, you just have to read the fine print very carefully because it's easy to miss.
here's a number I found that may help: 866.440.7533. And according to the Google search results, Colonex700 is changing it's name to Colon700 so as not to be confused with Colonix.
here's a number I found that may help: 866.440.7533. And according to the Google search results, Colonex700 is changing it's name to Colon700 so as not to be confused with Colonix.
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