JC Penney Complaint - Shoe Department sucks!!
PORT ARTHUR, TEXAS -- I went to the Jcpenney in Port Arthur Texas in Central mall.I was in the shoe department and Wanted to check out there because there was no line plus I was told my another employee that it was ok to check out in the shoe department. Before The cashier even started checking me out this big white lady came up and did not even greet me or announce her self just started giving some speech telling me that this time they could check me out in the shoe department but next time when they are busy they could not check me out unless I was buying shoes. I thought that was very rude of her to tell me that because in fact when I came to the shoe department there was 3 ladies behind the counter and 2 registers and they were doing "NOTHING". They where not even offering to help check out other customers. When I asked who the lady was that gave me a speech they said it was there Supervisor Tammy."WOW" that said it all.
The supervisor tammy needs more training and should take speech classes. She shouldn't be trying to turn down customers especially if she is a supervisor.