Doubletree Complaint - Poor service, poor management, lack of personnel
BOCA RATON, FLORIDA -- Ten people at the front desk at 11PM with various housekeeping complaints. NO ONE available other than young woman at front desk. She cannot leave the front desk, and therefore cannot help anyone. My child had no bedding for her pull-out bed, had to sleep in my bed. Internet service in suites was unavailable, only available in lobby. No manager available to talk to. "Satisfaction guarantee or money back" is false. Girl at desk had no authority.
Happy just to get out of there. NEVER GOING BACK!!!