centurytel Complaint - house damage
ST. LOUIS, MISSOURI -- I had CenturyTel install phone service. The service technician used my bathroom and had diarrhea on the wall, the floor, it was a mess! I called CenturyTel immediately to tell them it needed to be cleaned. They responded by telling me to call a cleaning company and send them the bill. I did that and sent CenturyTel the bill. That was August 15th, as of today Dec 16 I had to pay the cleaning company the $276 and I have heard nothing from CenturyTel. I have spoken to two representatives concerning this matter and they tell me they will take care of it. This is unethical behavior since they told me to call the cleaning company in the first place.