Orbitz Complaint - Vacation package
If you book your vacation with this company pray that everything goes as planned. Their customer service is in India or ???. They will do NOTHING to help you rearrange your travel plans if there is a glitch and then quote "agreement terms" while steeling your money. Take my advice and do not book through this company unless you feel real lucky. I missed my flight and the only help Orbitz offered was to cancel my vacation and maybe get some hotel cost refunded if the hotel agreed. They could not even find another flight for my family and said "your on your own, book your flight yourself. Don't waste your money on their travel insurance because it does not cover anything. Not even re-booking because of a hurricane, like Dean which we barley made it out of. I can go on and on, but until I have the opportunity to make a my space on vacations from hell take my word for it. Be careful what you buy and sign, We have been married for over 16 years and have worked hard for over 26 years but still got taken. We never thought it could happen to us.