Fedex Complaint - Fedex Ground horror story
MCLEAN, VIRGINIA -- This complaint is for Fedex Ground which is separate (and far inferiour as you will see)
operation than Fedex Express. Basically in the heart of all my problems with them is how they organized -
or rather disorganized. Their drivers are contractors who are independent enough so as make their service sloppy,
and undependable; Furthermore their customer service simply sucks.
They have been delivering package to me for nine days now and counting and missed several
pickup attempts with no explanation or refund given. Also the same people have missed two pick-ups in a row - just did not show up with
no explanation given. Be wary of these people - specifically their Alexandria Va location; Managers Ray Smith and Lamont Hinton
Here's is my prediction on the fate of Fedex ground - it will die off which is what will happen if they keep it up.
They wasted my time - a lot of it.
In the future, I won't ever do business with them
Also, I definitely will not recommend Fedex to others.