Wacoal Complaint - Product Quality - Bra

Review by Reba0067 on 2007-08-23
SOUDERTON, PENNSYLVANIA -- Customer Relations Manager:

I am a new convert to the comfort and beauty of Wacoal bras. Having said that, I must express my disappointment in their construction quality. I purchased my first bra through Nordstrom's and wore it sparingly (special occasions). However, after only limited wear and hand washings, the right bra strap came apart. (lining separated from the strap)

I need to know how to get it replaced. I would appreciate hearing from a company representative regarding this problem.

As a potential future customer, I am thanking you in advance for your attention to this matter.
Comments:9 Replies - Latest reply on 2007-08-23
Posted by Anonymous on 2007-08-23:
Take it to a Nordstroms. They will probably replace it free of charge. They stand behind the products they sell.
Posted by Hugh_Jorgen on 2007-08-23:
Good advice. Advise the folks at your local Nordstrom's and keep them abreast of the situation. They are well known for their outstanding support.
Posted by Anonymous on 2007-08-23:
LOL Hugh was that an intentional pun? :P
I have heard great things about Nordstrom's too, let us know if they help you eh
Posted by Anonymous on 2007-08-23:
Get with Stew, he can fix anything and I am sure he would be grateful to work on this problem.
Posted by Anonymous on 2007-08-23:
Stew is a man of the people. Always willing to lend a helping hand or a sympathetic ear. Just let me know what I can do and I'll do it. Reba0067 let me start off by giving a 'Very Helpful' vote for this amazingly simple yet brilliant review.
Posted by Anonymous on 2007-08-23:
Stew, now that you are a man of the people and will do anything to prove it I need a lot of money to have and to hold, so just give it to me. * PWP agrees *
Posted by Anonymous on 2007-08-23:
You guys really are crazy, but I'm starting to like it.
Posted by Anonymous on 2007-08-23:
Welcome dianec!
Posted by Anonymous on 2007-08-23:
I suggest you discard this garment and try a new product on the market - Hands of Pirate.

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