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GEM Complaint - No Service - Jewelry auction on TV

Review by tennisace07 on 2007-08-23
OVIEDO, FLORIDA -- I had ordered thorough their TV auction a bracelet June/2007. The quality and the description of the bracelet ($1,775.00) were inaccurate. The stones were heat treated, which was not disclosed. Numerous phone calls were not answered, numerous letters (Express Mail) were not answered. I finally returned the bracelet and no answer and/or credit was issued. This company seems to be a fraudulent operation.

I will file a complaint with the BBB and the police department. Be Aware!!!!

Rolf
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