GEM Complaint - No Service - Jewelry auction on TV
OVIEDO, FLORIDA -- I had ordered thorough their TV auction a bracelet June/2007. The quality and the description of the bracelet ($1,775.00) were inaccurate. The stones were heat treated, which was not disclosed. Numerous phone calls were not answered, numerous letters (Express Mail) were not answered. I finally returned the bracelet and no answer and/or credit was issued. This company seems to be a fraudulent operation.
I will file a complaint with the BBB and the police department. Be Aware!!!!