United Parcel Service Complaint - Poor driving from United Parcel Service
SUMMERVILLE, SOUTH CAROLINA -- I want to share a situation that happened to me concerning UPS in the low country of SC.
UPS driver Carl out of Summerville SC office delivered a package to my house. While turning around in the grass the driver ran over and killed my dog on my property. The driver did not stop or report the incident. I called the 1-800 number gave them the package tracking number and reported the incident. Two days later a man from the local office called me. The supervisor told me the driver stated to him that he did not know anything about the incident. I have two people who were in the yard saw the whole thing. My dog (registered bulldog with papers) was a 60 pound dog. I find it is no way he did not know he did it. His boss came out to my yard a couple of days later and took some pictures. The boss said the driver was still stating he knew nothing. The boss suspects the drivers union rep is telling him to say that. The boss stated to me he will file a claim with Liberty Mutual.
The main reason I am writing is that Liberty Mutual does not handle things well. I thought since this is a minor claim as far as money goes I could handle this myself. The offer they told me I should take is not enough to cover my time and expense to get another dog. The claim should at least cover that much. I feel I will now seek a lawyer or just go to small claims court myself not for the money but to get at least some satisfaction. It would have been nice if the driver was man enough to say he was sorry or at least told the truth and reported the incident. I am very surprised a company that advertises that the drivers are safe would act this way when a situation occurred.
Summerville, South Carolina