Nationwide Corporation Complaint - Lies to customers just to get you to buy their policy
ORLANDO -- Abbney Insurance Agent For Nationwide and the company of nation wide itself. They was called after my son had to borrow my husband truck. Which was about a 30.000.00 dollar truck.
Well that after the dealerships puts there nails into your coffin . But anyway , My husband bought the policy from on of the agent there and was told the price of the policy with my son living with us, Then he was told it would be cheaper if he just excluded him from the policy. Then my husband ask how long will he be excluded the agent replied for as long as he lives with you.And after he moves out he will not be excluded anymore . So my husband sign the contract. And left . In Jan 2007 My son moved out of my husband house and moved to bell Florida.He came down her one week end in March And ask my husband if he could borrow the truck for something and My Husband said Ok .
My son took the truck and did whatever he was to do . He was coming down a dirt road and a deer came out of the woods in front of him , He then swerved to keep from hitting the deer , He lost control of the truck it rolled over, The police were called and then my son called his father wright after the police. My husband being concerned about our son he ask are you ok son. He said yes I am ok My husband And I DROVE DOWN there to make sure he was ok , We wasn't worried about the truck it was covered by insurance. We could replace the truck that was the least of our worries . My son And my husband called nationwide and told them what happed.
Nationwide called a few days latter to say the truck was not covered when we ask why it was well your son was exclude from the policy. No hes not he no longer lives in our home we provided the proof that they needed . A statement from his land lord and his po box were he got his mail . They then said that the info should have been provided sooner like the day he moved out . Ok why was I not told that when I took out the policy well sir its all there in black and white , My husband explained he did not read it before he singed because he trusted the agent . All the agent said was as soon as he moves out he will no longer be excluded. He wasn't told anything about having him send something to the agent the day he moved out.
My husband would have never loaned a 30.000.00 dollar truck out if he did not think it would have been covered by his insurance.
I called the agency to make sure he was no longer excluded they said no he his not excluded . The next month my husband got the bank statement and his statement from nationwide they had put Jonathon back on his policy as a driver since April. I called to take care of it and the lady i spoke with said she didn't have him put on the policy she only had him unexcluded .
These people at Abbney and Nationwide they are not on your side