Best Western Hotels International, Inc. Complaint - Nasty And Dirty Rooms/Bad Service
BRASELTON, GEORGIA -- Best Western Brasleton Georgia, I checked into the hotel and they only had one king non smoking room left. Which I made the reservation over a month previous and gtd with a cc. The room #110 handicapped was the dirtiest that I have ever seen. The shower was pulled out of the wall and the bath tub doesn't look like it ever had been cleaned. I went back to the front desk and i had to get a tdbs room. It had mold on the walls and I walked around in socks and my socks were black after walking around on the carpet the room smelled bad and very very dirty. I called management and they would not call me back. I told the clerk that I wanted to check out early and they said that If I left early I would still be charged for the extra day. So they ripped me off every which way possible. Ive called Best Western Corp and emailed and they said sorry there is nothing that they can do..
NEVER STAY AT A BEST WESTERN! THEY DO NOT CARE ABOUT THEIR GUESTS.
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