United Parcel Service Complaint - NEVER SHIP OR RECEIVE WITH UPS!
FINKSBURG, MARYLAND -- (3 STATES, 4 RESIDENCES, SAME PROBLEMS)
A list of UPS events in the past year along:
6 "you weren't home we tried to deliver" messages when they never even rang the doorbell...most recently 5 days ago.
2 "costumer refused delivery" (I didn't even speak to them)!
4 NEIGHBOR DELIVERIES WHEN I WAS HOME
5 delivery attempt slips in the front, side and (yes once the BACK yard) and one in the street blowing in the wind.
After trying to convince a seller to use anyone BUT UPS, she assured me they were dependable, the next day the UPS truck showed up (unrelated delivery) looking through the truck then saying, "We forgot to load your package into the truck...we'll be back this afternoon or tomorrow..." The next day I wait all day. 9pm comes by, the doorbell rings and it's my neighbor telling me UPS threw my package in his front yard (he's 3 houses down and across the street from me). I called cust service to tell them and in their notes the driver claims he rang my doorbell and delivered the package to me personally! Lucky my $700 worth of equipment wasn't stolen (then it would be their word against mine and they lie)!
Oh, the list-- 1 "House is vacant" claim (wait, make that 2 because the company re-delivered and the driver claimed no one lived here AGAIN because no curtains were up (we were installing new ones). I told cust service I didn't know UPS was required to look at house decor and how could they know the house was vacant if they never got out of their truck and tried the doorbell! (our house isn't a little vacant looking shack; it's a mini estate).
6 destroyed packages (USPS never throws packages like UPS)
Most of the time they're trying to get their delivery route done as soon and as lazy as possible. UPS must have a flawed reward system.
I WILL NEVER USE UPS AGAIN AND IF THE COMPANY ONLY USES UPS, I WILL MAIL THEM A USPS PRE-PAID LABEL SO I DON'T HAVE TO SEE THE FECAL BROWNS AGAIN!