Beaudry RV Complaint - Questionable sales tactics
TUCSON, ARIZONA -- Customer Service Manager,
As a frequent user of your company, I feel obligated to share with you my experience.
On the afternoon of Tues, Feb 27th,my father, Karl H. Nilsen, decided to waste some time looking at the new RV's at Beaudry RV while he was waiting for a part to be installed at Camping World. An overly anxious salesman accompanied him trying to sell him on this 2000 Dynasty 40 foot King So. My father told him he wasn't interested in buying. He was just curious and wanted to look but the salesman kept badgering and cajoling him saying things like 'Let's just run the numbers and take a look at it for fun'. My father was tired and sick from a bad cold, lonely and emotional drained having just returned to Arizona from his son's funeral in Washington. In a moment of weakness he was tricked into signing the contract to purchase the RV for $274,000.
In the morning he realized he could in no way afford the new RV nor did he even want it. When he returned to your dealership and told them he didn't want to purchase the RV he was basically told. 'Too bad. We have a legally binding contract.'
I cannot believe that a large well-known company such this would conduct business in this way. I will be contacting the Arizona Attorney General tommorrow (3/2)to find out exactly what Arizona law says but even if you have the law on your side do you really want it to be known that you prey on the elderly to trick them out of their life's saving and even worse- put them deep in debt?
I'm sure this is just a big mistake that you are more than willing to rectify. My father is very distraught over this situation so I would very much appreciate it if you would rectify the problem immediately. Over the past year we have had to grieve the lost my mother and brother. I don't want to lose him too.
To help keep me and my father as potential future customers, I would like you to please call him today at 253-229-7442 and let him know you will cancel the contract and hold him harmless.