LA Fitness Complaint - LA Fitness poor managemnt in Ahwatukee West location
PHOENIX, ARIZONA -- The intend of this review is to file an official written complaint on LA fitness club operational manager.
As I mentioned, [name removed] is operation manager for LA fitness club in Phoenix, Arizona (Ahwatukee West Club). For the reference, club location is 4836 E. Chandler Blvd., Phoenix, AZ 85044.
The reason for the complaint is that Tom conducted unprofessional behavior towards me by being extremely non polite explaining club’s towel policy. I am member of LA fitness from 2002 and my multiple family members are part of LA fitness membership as well. I feel that I deserve respect and customer service from operational manager of the club, but instead I received nothing but negative attitude and sarcasm from Tom. I am at the point that I don’t want to renew my membership with LA Fitness because of Tom and also advise my family members do the same.
I enjoyed my membership with LA fitness for last 5 years and think that LA fitness clubs have very good facilities, however attitude from operational managers, specifically from [name removed], is forcing me to drive it away of contract renewal.
I also attempted to escalate the issue to [name removed], district manager, but only got voice message from her with incorrect phone number… This is very sad guys…