Air France Complaint - Check In Baggage Allowance
I was traveling alone with my two children (2 and 4 months) when I checked in to travel from Bordeaux, France to Bangkok, Thailand. I had three suitcases, two car seats (one was a carry on) and a stroller. I also had one back pack as a carry on. After checking in all my bags and sending them down the chute, the check in girl told my I had one bag too many and that I would be charged for excess baggage. She gave me a bill for EUR900 and told me I would not receive my boarding pass until I paid the fine. She would not let me remove any weight or send the bag by another route (such as cargo). I have written 4 letters and all have said basically "sorry but too bad for you".
I am disgusted with Air France and will not fly with them again (and we are frequent fliers ..)