We have been trying to contact Toshiba about repairing a laptop since January 2007. They told us to contact a company which cannot be reached nor do they return phone messages. We keep being transfered to some place in Manila. Then we are transferred to their Customer relations. We wait for 50 minutes then are transferred and are not told that we will have to give them information. They gave us 5 seconds to give them the information and then they hung up. They need to change the way that they help their customers. In a range from 0 - 10 with 0 being low I would have to rate them a 0 for their customer service.
I seriously doubt if we will purchase anything from them again.