Make My Trip Informative - Buyer Beware - Make My Trip Blunders Leaves Tourist Stranded In India

Review by rossreport on 2007-08-28
NEW YORK -- I have been assisting a tourist I met in India regarding her situation with Make My Trip (MMT) on line travel agency. MMT booked this tourist on 2 flights simultaneously resulting in an automatic cancellation of her return flight home to the US. MMT has no comment nor will address this issue

MMT scheduled a booking on the last day of ticket validity without informing her, without sending an itinerary, without any information what so ever. MMT has no comment nor will address this issue.

MMT scheduled a flight from Chennai India to Frankfurt Germany (2 months later) without a continuing flight back to the US. MMT has no comment nor will address this issue.

The tourist remains in India struggling to resolve her situation. A obviously futile effort as MMT is displaying misconduct and unethical handling of this case.

To date, the tourist has detailed emails, reports and documents validating her situation displaying MMT practices faulty, negligent, callous, evasive business and customer relations practices. MMT has produced nothing after extensive inquiries.

MMT has done a grave injustice to this person. Her ordeal has been costly and difficult..MMT continues to evade all responsibility and remains slippery and cunning in any effort to recitfy the situation.

If anyone would like details, please contact Carol Ross

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