Homeclick / Home Decor Products Informative - Fraud - Internet Sales Of Consumer Products
EDISON, NEW JERSEY -- I have been subjected to a fraudulent misrepresentation of goods which the company represented to have for sale. On 8-20-07 I had the misfortune to find 4 Waterford Pilsner Crystal Glasses advertised on homeclick.com I was ordering the glasses as a third anniversary present and suspected that since the company was located ONLY about 30 miles away in Edison, New Jersey and that they offered a competitive price that they would be able to deliver the product within a reasonable amount of time.
The advertised price for this product was at or about $179 USD and came to a total of $191.53. This sum was placed on “hold” status in my Wachovia Checking account and then on 08-22-07 the bank dispersed this sum of money to Home Décor Products, Inc. The website specified that this product was “in stock” and that a tracking number would be emailed to me when this product shipped. After not receiving the email confirming the shipping information, on 08-27-07 several “customer service” phone numbers were called associated with Home Décor Products, Inc. to include the one supplied by Wachovia Bank which the charge itself was associated with. Home Décor Products, Inc was called three different times and some disturbing information was repeated by each of their customer services representatives.
1) None of Home Décor Products, Inc’s representatives acknowledged that I had an order placed with the company.
2) None of Home Décor Products, Inc’s representatives acknowledged my name or any other personal information was in their system.
3) None of Home Décor Products, Inc’s representatives could explain how my Wachovia Bank Card was charged and linked to their company.
Because of the very suspicious actions of this company, I am filing a formal complaint. I have suffered real damages of having $191.53 from my bank account. In addition I have had to spend hours, on my wedding anniversary at that, to complain about this New Jersey business which has stolen my income.
HOME DECOR PRODUCTS, INC.
47 Brunswick Avenue
Edison, NJ 08817
Type of Entity: Corporation
Principals: Jonathan Bernstein CEO, Michael D. Contino Chief Operations Officer
Local Phone Number: (800) 643-9990
Fax Number: (732) 593-0088
Classification: Internet Shopping
Web Site URL(s):