Broadway Photo Complaint - Digital Camera
BROOKLYN, NEW YORK -- In July I checked a camera on the website of this store. It indicated the description that matched the description exactly as the description given on the camera manufactures website including standard warranty for US. Broadway Photo & Video has address and phone/fax in Brooklyn, NY. Price of the camera was $200.00 and shipping was $14.99.
I ordered the camera online. I got the email of my order as $214.99. In 2 days I got email from the shop that asked me to call their sales dept to verify and further process the order.
I called. I was asked if I want English version of the camera. Their website did not indicate any other language. Since their address is NY, camera is assumed to be in English. I told them that I expect camera to be in English version. Website and order form is in English and language entry is not there. They also told me that the battery is short life which lasts for 20 minutes. I told them that battery is standard part of the camera as per camera manufacture and it lasts approx. 370 shots. They told me that the battery they have it in the camera will last 5 shots. It was not indicated on the description on the website. I told them that I expect to get original battery in the camera that comes with the camera from the manufacturer as an integral part.
I got the camera after 7 days.
The shop charged me $244.98. On the web I authorized to charge only $214.99. I got the confirmation. But later on shop added without my authorization. According to them for English they charged $14.99 and for not removing the original battery $15.00.
NY state needs to take action against this shady outfit. Buyers be aware of the unauthorized charges this outfit adds.