Chase Manhattan Bank Informative - Chase is the worst bank ever. Period
MILWAUKEE, WISCONSIN -- I banked at Chase for eight months. The worst 8 months business relationship I think I will ever have. Not only did I get charged about $1000 in fees over that period but I just got treated like a total bum.
New fees come up every day. It boggles my mind how chase can still be in business, they just try to get every penny out of their customers any way they can, without ever providing a real service.
After a mistake on their part I was charged $285 in fees over a week (I was on vacation so didn't realize it) after many phone calls and 2 trips to the bank they reimbursed all but $50 in fees. At that point I was willing to pay them $50 to leave me alone. a couple months later I tried to close my account before I left for Europe for a month. I made sure my account was at 0 and demanded my account be closed. It didn't get closed. The next day I was charged a $6 service fee, (no one has been able to tell me what service that fee is for) which put my account under at $(6), over the next month I was charged close to $400 in fees, they proceeded to use my overdraft protection account (which I also asked to be closed .. 26% interest) to pay for the fees.
When I came back and saw a statement in my mailbox I realized what happened. When I tried to explain to them what they did wrong they said that they couldn't remove the fees because they already had given me over $75 in credit towards fees (never mind that these fees were only assessed because of a mistake on THEIR part). So to close my account I had to pay $400! I talked to many people no one helped me. after a couple weeks they posted a late payment on my credit report. There I completely lost it, I came to the realization that $400 is nothing compared to the stress I had been through and was still going through. I PAID them and closed my account.
I am surprised they don't charge me a fee for the privilege of not being their customer.
I put a complaint towards at the BBB but I doubt anything will happen to it. I wish I could sue someone. I wish all of us could stop the unbelievable practices of this evil corporation.