Auto Parts Giant Informative - Stay Away From Auto Parts Giant
ALABAMA -- Stay away from auto parts giant buyer beware! I placed my order on july 30, 2007 they said the part was available, in stock, would arrive in 8 days.
Wait 8 days no fuel pump yet. Call to find out where my pump is and expected delivery date.
I was informed it was in process... I was told to call the manager-never got in contact with an actual person so I left a voice message.
Received an email later that night stating my pump. Had shipped, waited another 8 days, no part so far. Call auto parts giant they inform me my order has been cancelled the man on the phone is yelling at me, the customer.
I ask who cancelled my order and why all he can say is cancel, cancel then hangs up on me.
I call back to find out what is exactly going on the assistant manger tells me it has not been cancelled and it is in process ( keep in mind I received an email that it had shipped ).
He told me to call customer service and leave a message , which I did. Never heard from manny lopez or customer service.
Got an email from auto parts giant today august 30, 2007 stating the part was not in stock, they had made a mistake and it was on back order.
Hummmm...30 Days to keep my money and make some interest possibly? Smart thing to do is stay away from this company.