Western Appliance Complaint - Crummy customer service
SAN JOSE, CALIFORNIA -- We purchased a Whirlpool washer on 3/24/07 from Western Appliance, sales person Will Williams Jr. On 8/19/07 the new washer would not spin on any cycle. I called the Whirlpool 800 number and set appointment. They came out and said it was timer and that was on back order. Part will ship from Mexico on 9/5/07. So until then tuff luck. I called Western appliance to complain about defective washer. Will Williams would not even let me finish my issue before he cut me off and told me not their problem. I in turn called customer service (Debbie Rogers). After calling her numerous times I finally talked live and she told me after one month it is the manufactures problem not theirs.
I will never buy appliance from Western again. They are horrible.