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MetroPCS Complaint - Metro PCS lie to rip off consumers - Cell Phones

Cell Phones - Complaint
Review by fightback07 on 2007-08-30
FORT WORTH, TEXAS -- I went to Metro PCS in trust of getting wireless services for my daughter and myself. (Wireless Toys was the authorized dealer to sell MetroPCS). I had paid over $390.00 for two phones. They swore that the phones were brand new and that they would never never sell a used phone. I had problems with my phone first phone, it did not work properly. I took it in and they gave me another one. Of course, they took it in the back and came out with a box(pretending that it is a new phone, right out of the box). I had to get three replacements and they told me that they were new. Also, my daughter is having problems with her phone also. They lied and told me that her phone was new. I want every one that is with Metro PCS to note, (Are you receiving a new phone or a doozie. Yes, we need to start a class action lawsuit...

Hey, everybody join in and send your complaints to Consumer Protection and the Attorney General's office. Complaints to the Attorney General will show that we are not angry and stupid unsatisfied customer with invalid complaints: There is a pattern Here!!!!

Get Action, contact the AG and expose these Deceptive Trade Practice Act Violations....
Comments:
Posted by petepeters on 2007-10-22:
Something like that happened to me too with a low end phone I purchased from MetroPCS. The phone that I purchased had names and numbers in the directory and usage time on the life timer . The service wasn't good for me so after a few months and wound up giving the phone to a friend . It appears that they resell a new the phones that people buy, try and return . This is a bad practice and I hope that they are prosectuted for this .

Anyone buying a "new" MetroPcs phone should check it or have it checked before the 30 day return perion is up .
Posted by JV1286 on 2008-05-30:
It would appear that your problem is with Wireless Toyz not Metro PCS. They sold you the phone, they are only an authorized Dealer of Metro Pcs. If they are selling used phones as new thats a problem to be taken up with Wireless Toyz! Furthermore, if you get a replacement phone from Metro Pcs stores there is a chance they are re-conditioned phones which is completely within the bounds of the warranty agreement.

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