Best Western Hotels International, Inc. Complaint - Management complaint of service
ANCHORAGE, ALASKA -- We are very dissatisfied with the Best Western Barratt Inn in Anchorage, AK. We paid a high price for a room and the television did not work. We reported it and no one came to check on it. We sat in a room a whole night and the next morning being very bored until we checked out. We tried to resolve this and notified the customer service also and they were not concerned with our complaint and offered no compensation. We have no use for any Best Western hotels because the way they treated us. The customer is paying top dollar for a room and it should have all the amenities that are listed. We also have no use for management that does not take care of their customers and now I will unfortunately spread negative words about this company.