Orchard Bank Card DBA HSBC Complaint - Fraudlent Credit Protection Insurance or Service
GEORGIA -- I got a credit card from HSBC Orchard Bank after I had some bad credit problems trying to get re-established. They offered a Credit Protection Plan called Account Secure I opted for this service as it reportedly said it would protect you in the instances of illness, unemployment, divorce, hospitalization, even unpaid family leave of absence. I had the card for about a year and a half. In October of 2005 I became ill and the doctor put me off of work. I filed the papers for this protection and I went around and around with them about this benefit. Finally in March of 2006 they granted me the benefit. However in the mean time the bank started bring collection proceedings against me and had slapped late fees, overlimit fees and now legal fees. They have filed suit against me and even though I have a letter from the Account Secure division they are failing to acknowledge this and are proceeding with a law suit against me to seek full payment with legal fees. I feel that this is contary to our agreement and that they have frauded me in collecting a fee on my account for a service that they are failing to recognize. I am poor and to hire an attorney would cost more than to pay the account off. I have been reported to the credit bureau and have been charged late and overlimit fees and to surrender to this I feel is wrong but I am sort of defenseless. I think this company is wrong and is practicing unfair and even illegal collection practices and should be held to their agreement and accontable for selling me and perhaps others a false sense of protection. What Can a person do? I think this company is a rip off.