Spirit Airlines Complaint - Don't use Spirit Airlines!
DETROIT, MICHIGAN -- I was a sucker for the $8.00 one day deal that Spirit Airlines offers on a regular basis. Back in April I booked round trip airfare from Detroit to San Francisco for $180 round trip for two tickets. Great deal right? WRONG... 4 days before I was to leave I tried to find out about seat assignments so I called Spirit only to discover they CANCELLED that flight, both coming and going and there was nothing they could do for me. The agent said someone e-mailed me back in July (never got it)AND called me (never go that call either) to inform us of "changes" to the flight. They offered a refund and said "sorry" I was not offered a voucher for the next time I fly or anything. OH and they said I was basically a liar for saying I never got the call or the e-mail!
When they say a deal is too good to be true, believe it. Don't bother thinking you are getting a great deal with this airline. All you get are crushed vacation dreams.