Alaskan Airlines Complaint - Alaskan Airlines

Review by dugov on 2007-09-04
BULLHEAD, ARIZONA -- My son and wife and their 5 month old baby flew to Las Vegas from Seattle to visit me, on their way back they told them they had a 40 minute lay over. OK that's not to bad, after 40 minutes they boarded the plane and was taken off because the air-conditioner was broken another 40 minutes 8 hours later they put them in a Hotel, no diapers out of formula.

I called to complain and was hung-up on!!!!!
Comments:3 Replies - Latest reply on 2007-09-18
Posted by Pomona Guy on 2007-09-04:
The baby should have been left in Seattle where the temps are much cooler. Taking a baby to Las Vegas 120 degree heat is bad.
Posted by Hugh_Jorgen on 2007-09-05:
What were you calling to complain about? Air conditioners break, it sounds like they stepped up and got them a hotel due to the delay - read all the reviews on this site from people that had much longer delays and they didn't get a hotel room.
Posted by leopard on 2007-09-18:
most airports have stores where diapers are sold. and for sure, there was probably a convience store or grocery store near the airport where they could have picked up stuff for the baby.

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