ZGallerie Complaint - Furniture Infested With Wood Boring Beetles
80301, COLORADO -- Buyers beware! I bought the Java Daybed for my 2.5 year old daughter and it arrived about 2 months after I ordered it. Everything was fine for a while and then I started noticing these weird bugs in her room. They looked like really big ants with square heads. We had stored her crib mattress under the bed and when we pulled it out, there were little mounds of sawdust on it. The bed turned out to be infested with wood boring beetles! When I called customer service, their management was all out to lunch. 4 hours later, they called me back and essentially said, "they're not termites, they're beetles. It happens sometimes overseas. Sorry. We won't have another bed until October." I will never ever purchase anything from them again. Their customer service sucks and the furniture was not worth the headache of wood boring beetles. Oh, it also took them 5 days to pick up the bed after I called it in and the delivery memo said "This bed needs to be burned and pictures of the burned bed need to be emailed".
Now I'm stuck with an unhappy toddler and I have to find a new bed for her as well as calling an exterminator.