11
Helpful
Votes

Sparkletts Water Company Complaint - Cancellation fee - Service cancellation

Review by Breetoo on 2007-09-05
GLENDALE, CALIFORNIA -- I am being charged $15.00 to discontinue the delivery of Sparkletts water. I was told this fee is used to recondition the water dispenser (a water dispenser that I was charged $4.00 per month to rent.) This charge is equivalent to two 3-gallon bottles of water. Beware all of you who are thinking of ordering Sparkletts home delivery that you will be charged to cancel the service.

I know I will NEVER buy another bottle of Sparkletts water!!!
Comments:5 Replies - Latest reply on 2012-06-29
Posted by Suusan B. on 2007-09-05:
I'll bet you a bottle of Arrowhead water that the $15.00 fee was clearly stipulated in the contract you signed for home delivery and the rental of the dispenser.
Posted by Anonymous on 2007-09-05:
Paragraph 7 of the agreement clearly states the $15 fee. But if canceled during the 'Initial Term' they charge $100.
Posted by Suusan B. on 2007-09-05:
Thanks, PassingBy! Nothing says "case closed" like the terms of a contract.
Posted by Anonymous on 2007-09-05:
People who never read contracts before signing or agreeing to a service/product have no right to complain about being ripped-off or scammed.
Posted by merican on 2012-06-29:
sparkeltts bought my contract out and won't be holding me to these tactics they call terms I never signed their bs

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.