Ironwood Communications Complaint - Direct TV Installation
CHERRY HILL, NEW JERSEY -- I wanted to relate my Direct TV experience in New jersey with Ironwood Communications. I had read all of the horror stories on here and I did have some problems with Direct TV building my order and hanging up on me several times. And I spent hours on hold trying to get scheduled until my neighbor gave me a business card of a Director from that company.
He had been out to to my neighbor's home to do an install and left his card. I called him and he had me scheduled (WHEN I WANTED IT) and I got a call to verify my order two days before and at 8:10AM on the day of my installation I had a installer on my door step.
He did a beautiful job and he called to check on the install after the fact. And told me to call whenever I had an issue -- WHENEVER -- I have called but not with a problem which new customers.
I would recommend Direct TV, Ironwood Communications to anyone.