BellSouth/ATT Complaint - Misrepresentation/Fraud/Consumer Protection
MEMPHIS, TENNESSEE -- I was contacted by Bell South in Feb., 2006. The program was they were going to give me DSL, and discounts on my bill, and I had to sign a 3 year agreement. My bill would go from $99.00 to $74.95. They were supposed to send all the equipment for the DSL connection. But, I could not get the discounts unless I agreed to the DSL.
In March of 2006, I called and wanted to know where the equipment was to get started, because they had not sent anything. After several rounds, the supervisor came back to me and said they don't have DSL in my area, and they couldn't send the equipment. I told the supervisor to cancel the whole deal. After another round of lies from Bell South in August of 2006, I decided to change over to another phone service in Jan. of 2007. When I did that, they came back and said I owed them for the 3 year agreement that was supposed to be cancelled. They turned it over to a collection agency, the collection agency turned me in to the credit bureau, and now my credit is ruined. Bell South/ATT is a lying organization that would do anything for business. They even have the government in my state under their thumb.