Ebay Complaint - Useless Customer Service...Untrue Accusations Against Me
LOS ANGELES, CALIFORNIA -- I have been buying and selling on ebay since 1999. Over the past three days they have cancelled all of my new listings, accusing me of spamming and not giving accurate descriptions of my items. I have never spammed, nor have I ever misrepresented my items, and I never would. In essence, they are falsely accusing me of something I never did and I resent being treated like a liar and criminal. I have attempted three times to resolve this issue and have my listings reinstated with absolutely no success. I spend countless hours im'ing some totally useless customer service employee who keeps going around and around in circles without ever solving my problem. I even had the same experience with what they call a supervisor. Ebay does not provide it's customers with a toll free customer service number like most companies do. They prefer to keep our money for their share holders and clearly do not care about their customers, who without, they would not be here.
My last resort is to write to the company headquarters, addressing my mail to the top executives and all the other non caring employees I can find. This has and continues to be a very frustrating experience, but is indicative when, a company like ebay, does not provide much in the way of customer service.