Buy.com Informative - Buy.com no help in credit card theft
SAN ANTONIO, TEXAS -- Last year someone stole our credit card info and ordered almost $1000 of auto stereo equipment online at Buy.com. Luckily for us the UPS driver knew us and when he got shipment to deliver it had our name and some other address. He crossed out wrong address and delivered it to us.
We wasted countless hours trying to reach someone at Buy.com to find out how to clear the charges from card, return the equipment and find out as much as we could on the thieves. I tracked the order online but could not drill down on the web page past the first page.
Finally got American Express to reverse the charges.