Europcar Complaint - Rip Off Fuel Charge - Never give them Credit Card
UK -- I used a lot of hire cars over the years and have learnt that it's always best to pay by cheque or cash. Never pay by credit card. The hire companies simply load on additional charges at a later date.
Europcar in Spain (Gerona) refused to accept an American Express travelers cheque, so against my better judgment I paid by credit card. Surprise surprise, two weeks later I've just received an invoice in the post for an excess fuel charge billed immediately against my credit card.
They claim to have delivered the car with a full tank of fuel. I wisely took a digital 'photo of the instrument panel on receipt of the car showing both mileage and a fuel tank only 3/4 full. Since I don't want hassle on my holiday I returned the car with a full tank.
If I can find my Spanish receipts for fuel I'll be threatening legal action in the UK against these rip-off merchants.
Learn from my bad experience dear reader. Always avoid giving car hire companies your credit card details, and cross EuroCRAP off any list of car hire companies you're considering.