QVC, Inc. Complaint - QVC Shuts Account On Returns!!
We had shopped off & on with QVC for many years. Occasionally using their often bragged about "OPEN RETURN POLICY" - not a true statement on their part!! After returning 2 items in 2006 we GOT A OFFICIAL LETTER STATING WE HAD TOO MANY RETURNS AN IT COST QVC MONEY - too many returns (WHAT??!) AND WE MUST STOP RETURNING OR THEY MIGHT CLOSE OUR SHOPPING ACCOUNT! Close an account QVC is making $$$$ off - THEY ARE THE ONES WHO PROMISE YOU CAN RETURN FOR 30 DAYS. By the way, return was in original shipping pkg and full insured meaning WE PAID HIGHLY to TRY ON THEIR ITEMS and took GREAT care to PROPERLY. When we used the return policy on 2 items this year (again full insured/in original packages/at our expense) THEY SHUT OUR ACCOUNT DOWN ENTIRELY!!!!
CAUTION: PURCHASE AT YOUR OWN RISK - RETURN POLICY IS AT THEIR DISCRETION - NOT YOURS!!!!